As Chief Executive Officer and Board Chair, Joanne brings over 35 years of clinical and executive health care experience in areas of compliance, coding, documentation improvement, auditing, privacy, and security. She has over thirty-five years of experience in health care consulting and administration. She has worked in Acquisitions and Mergers in the health care division of an accounting firm, Director of Coding and Reimbursement for a large multi-specialty physician network, served as a senior health care consultant supporting clients in areas of auditing, developing compliance programs and improving accounts receiving performance and cash flow and implementing EHR clinical documentation standards for physician organizations and hospital-owned networks. In addition to AIHC, Joanne is affiliated with AHIMA (American Health Information Management Association), HiMSS (Healthcare Information and Management Systems Society), and the Healthcare Financial Management Association (HFMA). As a graduate with honors from St. Augustine Technical Center with a diploma in nursing, Joanne continued her education at Lake Erie College in Health Care Administration, obtained a Bachelor of Science Degree through Clayton College, is Certified in Compliance, HIPAA privacy/security, Auditing, Internal Forensic Auditing, ICD-10, Medical Billing, Collections and Clinical Documentation Improvement.

Ms. Drummond brings over 30 years of experience and multiple coding and billing certifications! She serves on the national board of Advanced Coding Specialists in Radiology and OB/GYN. Karen is a past presenter for the American Academy of Professional Coders and has worked locally and nationally educating physicians and their staff on documentation guidelines and coding concepts. Karen is a CCS and an AHIMA approved ICD-10-CM/PCS Instructor. She is also an American Academy of Professional Coders approved PMCC instructor, who has taught medical billing and coding at Stark State College, Canton City Schools Adult Education, and Portage Lakes Career Center in Ohio. Currently, she is a voting member of the AIHC board and has taught several of our coding exam prep and online courses. Karen has worked for two large hospitals teaching the residency program the documentation guidelines as a coding manager and as a practice manager and auditing consultant. She also worked for two years as a coder and auditor for Medicare MAC.

Roberto Paolo Colon-Torres holds a degree in Health Law from Loyola University Chicago School of Law and is a Certified HIPAA Compliance Officer (CHCO) as well as a Certified Healthcare Auditor (CHA) through the American Institute of Healthcare Compliance. Roberto has been in healthcare for over 25 years and is the current Chief Compliance Officer for San Ysidro Health in San Diego, California. Roberto began his career in healthcare as a First Responder in Oakland, California and has worked for several FQHCs in the State of California.

Roberto enjoys bike riding, working out, eating Mexican, Puerto Rican, Italian foods, and weekends at the beach.   

Ms. Neff brings over 21+ years of healthcare experience with a comprehensive background in coding, revenue cycle, and regulatory compliance. Ms. Neff earned her Associate in Applied Science degree in Health Information Management (HIM) through Stark State University and her Bachelor of Science degree in HIM from the University of Cincinnati. She holds multiple certifications through the American Institute of Healthcare Compliance (AIHC) and other organizations, including: Registered Health Information Administrator (RHIA), Certified Healthcare Auditor (CHA), Certified in Healthcare Compliance (CHC), Certified in Healthcare Research Compliance (CHRC),  Certified HIPAA Compliance Officer (CHCO), Certified in Healthcare Privacy Compliance (CHPC) and Certified as an Internal Forensic Healthcare Auditor (CIFHA) . Currently, Ms. Neff is a Research Compliance Officer for H. Lee Moffit Cancer Center and also serves as the Compliance Department Liaison to all research operations personnel, leadership, and partnering compliance professionals at the University of South Florida.

Ms. Roskam brings over two decades of multi-practice and Revenue Cycle Management experience to the Board of Directors for the American Institute of Healthcare Compliance (AIHC).  Her expertise in Billing, Corporate Compliance, Auditing, Collections, Practice Administration and Consulting, enhances her ability to contribute as an active member on the Board. Karri is a member of the American Institute of Healthcare Compliance (AIHC). She has served as a former facilitator to many of AIHC’s Classroom training programs and has provided support and guidance to many AIHC students over the years.