PAYMENT OPTIONS
Are you paying online? We accept:
Mailing your registration or payment? Please make checks payable to: AIHC
Please mail your completed form to:
AIHC®
3637 Medina Road, Ste. 15
Medina, OH 44256
FINANCIAL POLICY
At the American Institute of Healthcare Compliance (AIHC®), we recommend following the steps below prior to making a purchase. These steps provide an outline of our financial policy to ensure that you are making an informed decision prior to enrollment in any of our educational programs.
Step 1: Download and read the information packet.
- An information packet is located on the course registration page and contains the following information:
- Prerequisite or qualification recommendations needed to enroll or to certify (if certification applies);
- Course outline or syllabus listing what you will learn.
Step 2: Questions?
- If your questions are not addressed within the information packet before registering, we encourage you to speak with the Registration Department or request to speak with a career counselor.
- Call us at 330-241-5635 (option 6) or use the website “Contact” form.
After Online Course Enrollment
If you choose not to proceed with an online course, you have 5 business days from the purchase date to contact the Registration Department (330-241-5635 Option 2) to determine if you are eligible for one of the options below.
Course Transfer:
- You may be eligible to transfer to another course of equal value within 5 business days;
- Your organization may be eligible to register another employee for a $185 fee ($150 membership fee plus $35 transfer fee).
- A $35 administrative fee*
- The cost of any textbooks ordered and shipped to you.
- Note: You are not eligible for a voucher if you have accessed any of the course materials.
Live Event – Can’t Make It? Cancellation Policy
If you cannot attend an event after registering, please notify the Registration Department at registrationdepartment@aihc-assn.org or call 330-241-5635 (option 2).
- No Show or Late Cancellation
- To ensure your reserved seat at a live event, our organization must place lunch, beverage, snack and handout orders well in advance. If you do not notify us 4 weeks in advance or do not show up, you are not eligible for any compensation or concession.
- Advance Cancellation
- When you notify the Registration Department in writing more than 4 weeks in advance of the event date, you or your organization may be eligible for one of the following options:
- Transfer to an online training program (if available) at no additional charge;
- Transfer to a future live event at no additional charge;
- Receive a credit voucher in the amount paid to attend the event;
- Transfer registration to another employee for a $185 fee ($150 membership fee plus $35 transfer fee*); or
- Receive a refund minus a $150 fee plus a $35 administrative fee*.
- Refunds are made by check, regardless of how tuition was paid.
- Refunds are made to the party listed on the original enrollment. When a company credit card is used or paid by company check, a refund is made to the company.
- When you notify the Registration Department in writing more than 4 weeks in advance of the event date, you or your organization may be eligible for one of the following options:
Travel and Accommodations
- You are responsible for your own travel, hotel accommodation, and any other additional expenses.
- If you cannot attend an event, work directly with the airline/hotel to cancel your flights and/or reservations.
Event Cancellations by AIHC®
- In the rare case that AIHC® must cancel an event due to circumstances beyond our control, we will offer the same cancellation options outlined above.
AIHC® Credit Voucher Terms and Restrictions
- Vouchers are issued to the original payer of the registration and are non-transferable
- Vouchers may be applied toward course tuition or membership renewal. Any unused balance will be forfeited.
- Vouchers are single use, must be redeemed by the expiration date, and have no cash value.
- Additional restrictions may apply to individual vouchers.
Corporate Training
- Corporate training contracts include a non-refundable deposit to secure training dates. Please refer to the specific Letter of Understanding or training contract for further details.
*Administrative fee includes registration processing and credit card surcharges when applicable.
