FINANCIAL POLICIES

PAYMENT OPTIONS

Are you paying online?  We accept: 

Mailing or faxing your registration or payment?  We accept the below cardsMoney Orders and Corporate Checks

Please mail or fax your completed form to:

AIHC

3637 Medina Road, Ste. 15

Medina, OH 44256

FAX:  330-952-0716

REFUND POLICY

AIHC strives to provide extensive information so you can make an informed decision prior to registration, applying for membership or renewing your annual membership. If you have questions, please CONTACT US prior to payment as all sales are final.

What if I Change My Mind After Registration and/or Payment?

Consult with one of our Career Counselors prior to registration if you are not sure a particular course is right for you (call 330-241-5635 Extension 123). If you realize you have registered for the wrong program, contact the Registration Department 330-241-5635 Extension 124 within 5 business days so we can transfer you to the correct program.

ELearn Courses - If you change your mind after purchasing an eLearn course, you have five (5) business days from the date payment was made to notify us. If you do not contact AIHC within 5 business days from the date of payment, there is no refund. Contacting us within 5 business days makes you eligible for a credit voucher. The amount of the credit voucher is equal to the amount paid minus a $35 administrative fee and the cost of any course textbooks ordered through the AIHC distributor and shipped to you. Textbooks associated with the course and ordered through our distributor cannot be returned and the cost is non-refundable. If you have accessed course information, no credit voucher is available

Seminars, Camps or Live Events - If you are unable to attend after registering for a live event, notify us by Emailing registrationdepartment@aihc-assn.org. Cancellation options available when we receive notice more than 2 weeks prior to the event:

  • Transfer to the online training program (if one is offered at no additional charge);
  • Transfer to a future live event (at no additional charge); or
  • Offered a Credit Voucher.

If you are unable to utilize the options above, you may be eligible for a partial refund which is the amount paid minus the $200 course content fee*.


*Course Content Fee: There are no refunds for the course materials which are accessed immediately upon registration, such as subject matter documents, videos and PDF downloads.


Cancellations made 2 weeks or less prior to the date of the event are non-refundable, but you may be eligible for a credit voucher.  If you fail to notify us (No Show); there is no refund or credit voucher available.


You are responsible for your own airfare and hotel accommodations. If you are unable to attend a live event, work directly with the hotel and/or airlines to cancel your reservations and/or flights.  AIHC does not assume responsibility for any additional costs, charges, or expenses; to include charges made for travel and lodging.


In the rare event that AIHC is forced to cancel a live event due to circumstances beyond our control, registrants will be given the same cancellation options described above.


AIHC Credit Voucher Terms and Restrictions:

  • Have no cash value and cannot be redeemed for cash;
  • Are issued to the party originally paying for your registration (cannot be transferred) and expires in 30 days;
  • Can only be used once (if the full amount is not used the remaining amount is forfeited);
  • Cannot be replaced if lost or stolen;
  • Can be used toward tuition for another course, webinar or toward your next membership renewal fee;
  • Must accompany faxed or mailed course registration within 30 days or by the expiration date;
  • Additional restrictions may apply, please reference information related to any voucher issued to you.

Corporate Training - AIHC Corporate Training contracts include a non-refundable deposit to retain dates of service. Please refer to the individual Letter of Understanding for details.